1. Who we are
VORLIX LTD is a private company limited by shares registered in England and Wales (company number 17518767). Our registered office is 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom. For privacy questions, contact contact@vorlix.co.uk.
2. Personal information we collect
When you contact us through our website, we collect your name, email address, country, project type and message. You may also provide your company name and estimated project scope. Our hosting provider may process technical information such as IP address, request metadata and security-related logs when delivering and protecting the site.
3. How and why we use it
We use enquiry information to review requests, communicate with you and discuss potential services. We may also keep records needed to administer agreed projects or comply with legal requirements. We do not use website enquiry details for unrelated marketing lists or sell them to advertisers.
4. Our legal basis
Depending on the circumstances, processing is based on our legitimate interests in responding to business enquiries, steps taken at your request before entering a contract, performance of a contract or compliance with legal obligations. Where consent is required for a new purpose, we will seek it.
5. Service providers and transfers
The website is designed for hosting on Cloudflare Pages. Once the contact form is activated, enquiries are processed by a Cloudflare Pages Function and sent through Resend to our designated company email inbox. These providers may process information in different countries. We will apply appropriate safeguards where required by applicable data protection law.
6. How long we keep information
We keep enquiry correspondence only for as long as necessary to respond, assess potential work, maintain appropriate business records and meet legal obligations. The precise period depends on whether the enquiry results in a business relationship. Our retention practices will be reviewed as the business operates.
7. Security
We use technical and organisational measures intended to protect website and enquiry information, including encrypted connections in transit and server-side handling of contact requests. No online system can be guaranteed to be completely secure.
8. Your rights
Depending on the circumstances and applicable law, you may request access, correction, erasure, restriction or portability of personal data, or object to certain processing. You may also complain to the UK Information Commissioner’s Office (ICO) or another competent supervisory authority.
9. Cookies and analytics
The website does not intentionally install advertising or analytics cookies, and its own code does not store tracking identifiers in your browser. Cloudflare may use strictly necessary security or infrastructure technologies. See our Cookie Policy.
10. Changes and contact
We may update this policy if our website, tools or data practices change. For privacy questions, contact contact@vorlix.co.uk.